Prep RetentionInsurance Exam Prep

Copyright and DMCA Policy

Effective date: October 19, 2026

Prep Retention ("Prep Retention", "we") respects copyright and expects users of https://prepretention.com to do the same. This policy explains how to report material on our site that you believe infringes your copyright, under the Digital Millennium Copyright Act (17 U.S.C. 512).

1. Where to send notices

Send copyright notices to:

Company: Prep Retention
Email: support@prepretention.com

This contact is for copyright notices and counter-notices. For anything else, please email support@prepretention.com so we can answer faster.

2. What your notice must include

To be valid, your written notice must include all of the following:

  1. A physical or electronic signature of the copyright owner or a person authorized to act for the owner.
  2. Identification of the copyrighted work you believe is infringed. If several works are covered by one notice, a representative list of them.
  3. Identification of the material you believe is infringing and that you want removed or disabled, with enough information for us to find it, such as the page URL and a description of the material.
  4. Your contact information: name, address, phone number and, if available, email address.
  5. A statement that you have a good faith belief that the use of the material in the way you describe is not authorized by the copyright owner, its agent, or the law.
  6. A statement that the information in your notice is accurate, and, under penalty of perjury, that you are the copyright owner or are authorized to act for the owner.

If a notice is missing some of these elements but identifies the work, the material and how to reach you, we will promptly contact you to help complete it. Please send a notice only if you are sure the use is not authorized. Under 17 U.S.C. 512(f), a person who knowingly and materially misrepresents that material is infringing can be liable for damages, including costs and attorneys' fees.

3. What we do when we get a valid notice

We will act promptly to remove or disable access to the material identified. If a user provided the material, we will take reasonable steps to promptly tell that user that it was removed or disabled.

4. Counter-notice (if you think material was removed by mistake)

If material you provided was removed or disabled because of a notice, and you believe in good faith that this was a mistake or that the material was misidentified, you may send a written counter-notice to us at the contact details above. To be valid, it must include all of the following:

  1. Your physical or electronic signature.
  2. Identification of the material that was removed or disabled, and where it appeared before it was removed or disabled.
  3. A statement under penalty of perjury that you have a good faith belief that the material was removed or disabled as a result of mistake or misidentification of the material to be removed or disabled.
  4. Your name, address and telephone number, and a statement that you consent to the jurisdiction of the Federal District Court for the judicial district in which your address is located (or, if your address is outside the United States, any judicial district in which we may be found), and that you will accept service of process from the person who sent the original notice or that person's agent.

When we receive a valid counter-notice, we will promptly send a copy to the person who sent the original notice and tell them that we will restore the material, or stop disabling access to it, in 10 business days. We will then restore it not less than 10 and not more than 14 business days after we receive the counter-notice, unless we first receive notice from that person that they have filed a court action seeking an order to stop you from engaging in infringing activity relating to the material on our Service.

Under 17 U.S.C. 512(f), a person who knowingly and materially misrepresents that material was removed or disabled by mistake or misidentification can be liable for damages, including costs and attorneys' fees.

5. Repeat infringers

We will close, in appropriate circumstances, the accounts of users who repeatedly infringe copyright. As a rule, we close an account after 2 valid notices about material that user provided, or sooner where the infringement is clear and serious. Closing an account for repeat infringement does not create a right to a refund.

6. Our own content

Our practice questions, explanations and other content are written by us or licensed to us. We do not use questions from any real licensing exam. If you believe any of our content copies your work, please send a notice as described above.

7. Changes

We may update this policy. The effective date at the top shows when it last changed.