Taking the Hawaii insurance exam with Pearson VUE
Last updated
Hawaii's Life and Accident and Health producer exams are given by Pearson VUE, at a test center or online through OnVUE. [1][2] The two ways of testing have different rules for combining exams and for how long you wait to retest, so it pays to pick on purpose. Here is how both work.
Which exam to book
The handbook lists separate codes for test center and online delivery: [1]
| Exam | Test center code | OnVUE code | General part | Hawaii part |
|---|---|---|---|---|
| Life Producer | InsHI_Life01 | OPLife01 | 75 minutes | 45 minutes |
| Accident & Health and Sickness | InsHI_Health02 | OPHealth02 | 75 minutes | 45 minutes |
Each exam has 50 general and 35 Hawaii scored questions, plus unscored pretest questions. [3] Life and Accident and Health are separate exams. [1]
How to book
- Online through Pearson VUE's Hawaii insurance page, where you create an account or log in. [2]
- By phone at (800) 274-2608. [1]
- Use your legal name. Pearson's Hawaii page asks you to make sure your web account uses your legal name as it appears on your government-issued ID. [2]
- Pay when you book: $75, by credit card, debit card or voucher. [1]
- No pre-screening: the handbook says the Hawaii Insurance Division "does not require a specific program of pre-licensing education, or otherwise pre-screen examination candidates." [1]
How far ahead
- Handbook: reserve at least 24 hours before the exam date. [1]
- Pearson's Hawaii page (last updated 2026-02-10): "Appointments may be made up to one calendar day prior to the day you wish to test, subject to availability." [2]
- Walk-ins are not available. [1]
Changing or canceling
Change or cancel at least 48 hours before the exam. A change or cancel without that notice, or a missed appointment, forfeits the fee. [1]
Option 1: test center
The handbook lists these test centers: [1]
- Hilo (Hawaii): Hawaii Community College
- Honolulu (Oahu): Pearson Professional Center
- Haleiwa: IO Computer Solutions
- Kahului (Maui): multiple locations
What to expect:
- Arrive at least 30 minutes early. [1]
- Bring two forms of current signature ID. The primary ID must be government issued with a photo and signature. The secondary ID needs a valid signature. ID must be in English. [1]
- No personal items in the testing room. Electronics must be turned off before going in a locker. [1]
- You can take two exams in one session, such as Life and Accident and Health back to back. [1]
Option 2: OnVUE online
The handbook lists what you need: a quiet, private location, a reliable device with a webcam, and a strong internet connection. It also says "Breaks are not permitted." [1] Pearson's Hawaii OnVUE page adds the details: [4]
- Computer: Windows 10 or macOS 14 or higher, and a stable connection with at least 6 Mbps down and 2 Mbps up. No VPNs, corporate networks, public or shared networks, virtual machines or beta operating systems.
- System test: run and pass it on the same device and network you will use on exam day.
- Check-in: begin 30 minutes before your appointment. If any requirement is not met, you cannot test and the fee is forfeited.
- ID: a valid, government-issued ID with a recognizable photo, with the name matching your booking exactly. Expired, digital, copied or damaged IDs are not accepted.
- Room: quiet, no one else present or able to see your screen, and an empty desk apart from the computer and allowed items. Bathrooms and public places like offices, libraries and coffee shops are not allowed.
- Scratch work: you get a digital whiteboard. Physical whiteboards and writing materials are not allowed.
- Proctor limits: proctors cannot pause or extend your exam or fix your device or network.
One key limit: "Exams can not be combined if taking exams through OnVUE." [1] If you want Life and Accident and Health on the same day in one sitting, that is a test center option.
Retake waits differ by method
| How you tested | Wait before retesting |
|---|---|
| Test center | 24 hours after each fail |
| OnVUE, first online retest | Two weeks |
| OnVUE, each later online retest | Four weeks |
All from the handbook. [1] If time matters, a test center retest comes much sooner.
After the exam
- Your score report says pass or fail. Only failing candidates see a numeric score, along with diagnostic information on the general part. [1]
- The passing score is a scaled 70, not a percent correct. [1]
- HRS 431:9A-105(d): "An applicant's examination scores shall be valid for two years from the date of the examination." [5]
Extra time
If English is your second language, you can ask for extra exam time. Pearson's Hawaii page links an ESL request form. [1][2]
FAQ
Can I take the Hawaii insurance exam online?
Yes. Life (OPLife01) and Accident and Health (OPHealth02) are both listed as OnVUE exams. [1]
Can I take Life and Health together online?
No. Exams cannot be combined on OnVUE. At a test center you can take up to two in one session. [1]
Where are the Hawaii insurance testing centers?
Hilo, Honolulu, Haleiwa and Kahului. [1]
How much does the Hawaii exam cost?
$75, paid when you book. [1]
Before you book, try the free Hawaii sample test or the free Hawaii Life practice test.
Prep Retention is independent and is not affiliated with Pearson VUE or the state.
Sources
- Pearson VUE, Hawaii candidate handbook 121200 (January 2026, rev01/2026): https://www.pearsonvue.com/content/dam/VUE/vue/en/documents/publications/121200.pdf
- Pearson VUE, Hawaii insurance page (last updated 2026-02-10): https://www.pearsonvue.com/us/en/hi/insurance.html
- Pearson VUE, Hawaii content outlines 121201 (effective January 1, 2026): https://www.pearsonvue.com/content/dam/VUE/vue/en/documents/publications/121201.pdf
- Pearson VUE, Online testing for Hawaii Insurance (OnVUE): https://www.pearsonvue.com/us/en/hi/insurance/onvue.html
- HRS 431:9A-105: https://data.capitol.hawaii.gov/hrscurrent/Vol09_Ch0431-0435H/HRS0431/HRS_0431-0009A-0105.htm